Terumo Cardiovascular Group

Terumo U.S. Field Service

Everyday heroes dedicated to delivering the service you expect.

Since 1960, Terumo Cardiovascular Group's U.S. Field Service has been the industry's benchmark.

  • Expedited on-site service
  • 24/7 technical support
  • Guaranteed parts availability
  • Proactive scheduling of preventive maintenance
  • U.S.-based headquarters and manufacturing

Features & Benefits

24-hour product support

Our service experts are on call 24 hours a day, seven days a week. In addition to guaranteeing a telephone response time within two hours, Terumo representatives are committed to providing on-site service within 24 hours of your call. For trouble shooting, diagnostics, instruction and other services, call Terumo CV Group's 24-hour helpline at (800) 441-3220 or e-mail tech.support@terumomedical.com

Full-service capabilities

A wide spectrum of services help you minimize down time and keep your equipment in peak condition. In addition to service contracts, we offer an in-stock parts inventory, training for bio-medical engineers, factory reconditioning, equipment rental and more.

Service specialists

Terumo service experts, located across the United States, are uniquely qualified to maintain all equipment supplied by Terumo CV Group. Every representative is backed by our full Service Department, parts inventory and continuing education programs to ensure state-of-the-art service.

Flexible service contracts

We offer a variety of service contracts to provide just the coverage you want, from unlimited service to periodic maintenance. All of our hardware products come with a one-year warranty. Extended warranties, available at the time of purchase, offer the advantages of fixed, predictable and discounted costs.