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Contact Us

For information on products or services available in your region, please send us a message and a representative will respond to assist you. If you prefer to speak directly with a Terumo representative, please call the Terumo location nearest to you.

If you are reporting a complaint* regarding a Terumo Cardiovascular Group product, call U.S. Customer Service: 1.800.521.2818 (weekdays, 8:00AM-6:00PM EST). Outside the U.S., contact the Terumo location nearest to you.

For technical support in the U.S. (product troubleshooting, diagnostics, instruction and other field services), please call Terumo CV Group’s 24-hour helpline 1.800.441.3220 or email

* A complaint is a deficiency related to the identity, quality, durability, reliability, safety, effectiveness, or performance of a Terumo CV Group device or service.

Bold = Required information